Inpak Repair and Services
Inpak service technicians average over 20 years of experience repairing and maintaining industrial bagging and sewing equipment. They regularly receive factory training on new equipment as it comes to market. And Inpak is one of only a few companies throughout the United States certified to repair and maintain your Fischbein products: something to consider when deciding who to purchase your Fischbein industrial packaging equipment from.
Repair Services
Repair services can be completed in-house at both service facilities, Madison, Wisconsin or Marysville, Ohio, or onsite at your location.
Shop Repair
Our experienced staff and large parts inventory usually ensure quicker turnaround time for repairs done at our facility than can be accomplished on your site. So where feasible, shipping equipment to us for repair is your fastest, least expensive alternative. We will proceed ASAP after we receive your approval based upon our estimate; and when you use our loaner service, we can provide you a temporary replacement even before you ship your piece of malfunctioning equipment to us for a cost estimate, keeping you up-and-running while we diagnose and repair your equipment.Field Repair
Alternatively, we can send our technicians to your site to diagnose the problem and complete the repair. Of course, your cost will be affected by parts availability and delivery times. But our dual locations, one in Wisconsin and one Ohio, accommodate fast travel and delivery times throughout the East and Midwest. Emergency service calls can be made as needed, and our routine Inpak Preventive Maintenance can be scheduled to help avoid those emergencies in the first place.
Preventive Maintenance
As a rule, your equipment should be serviced after every 500 hours of use to prevent downtime and emergency repairs. You can schedule one of our factory-trained technicians to service your equipment regularly, monthly, quarterly, semi-annually, or we can customize a preventive maintenance program that precisely fits your needs. Travel time and mileage are only billed one-way, which provides our customers with significant savings. While there, our technicians can:
- Deliver consumables that you order in advance, avoiding shipping fees
- Assess your infeeds and conveyors, assuring optimal timing & efficiency
- Teach your new personnel how to properly operate your equipment, ensuring the greatest production
Enroll in our Preventative Maintenance Program by emailing our service department at service@inpaksystems.com, phoning at 608-221-8180, or by federal mail to:
Service Department
Inpak Systems, Inc.
540A Tasman Street
Madison, WI 53714
Startup Services
Take advantage of our optional startup services to commission your newly-purchased equipment. Our technicians will fine tune it to maximize its speed and efficiency for your unique packaging requirements; we will train your personnel to operate your newly purchased equipment in the safest, most effective way, and we'll provide your maintenance staff with important pointers and troubleshooting tips that will keep it up, running and trouble-free.
Loaner Equipment Rental Policies
As available, we can rent temporary replacement Fischbein or Union Special sewing heads and/or Fischbein portable bag closers while your machinery is repaired by us.
Rental periods are by the week, begin the day we ship the equipment to your facility, and end the day we receive it back from you. Any fraction of a week is billed as a complete week.
Rates are discounted by 50% during the first two weeks. However, if repairs to your equipment are taking longer than two weeks due to unforeseen circumstances, Inpak can extend the 50% discount period at our own discretion.
The rental fee includes normal wear and tear, however, any wear or damage due to abuse, improper use, or improper packaging for return shipment will be charged to you at our normal rates.
Rates are as follow and are subject to change without notice:
- For portable sewing heads: $30.00 for the first 2 weeks and $30.00 per week thereafter
- For heavy-duty sewing heads: $75.00 for the first 2 weeks and $75.00 per week thereafter
